Refunds and returns

At BusyBeeBlossom, we want you to be happy with your purchase

We will accept returns within 30 days of your order being dispatched. If you need to return an item, please call us to discuss first.

We will refund or exchange where the goods received are faulty or damaged. Please return to Busy Bee Blossom, 27 Wellesley Street, Summer Hill, NSW, 2130, Australia.

Return postage is the responsibility of the customer and products should be accompanied by a copy of the original receipt together with your contact details, including your phone number, email address and delivery address. We cannot accept any liability for returned goods lost or damaged in transit and recommend using a recorded delivery service.

If your order is incorrect or your items are damaged in transit to you, we will refund your purchase and cover the cost of the return postage. Please be sure to carefully document any damage to the package and contact us immediately. Replacement merchandise will be sent at no additional cost.

Our parcels are sent using Australia Post and while all care is taken, we cannot be held responsible for lost or uninsured packages or if an incorrect delivery address was supplied at the time of order.

All prices advertised on the website and written material are in Australian dollars and are subject to change without notice.